FAQS

The registration desk will be at Hotel Grand Chancellor and will be clearly marked. More information on the location of the desk will be confirmed closer to the event. Please direct any questions you may have regarding registration, session attendance or other elements of the conference to Leishman Associates staff at this desk.

Delegates and exhibitors will be provided with an individual name badge, which will give you access to all sessions and social events that you have registered to attend. This must be worn at all times within the conference venues.

An electronic copy of the handbook will be available for download from the website and emailed to you closer to the conference date. An Event App will be available to download for iOS and Android through the App Stores.

In the lead-up to the conference, edits will be made to the program. See the latest version of the program on the website and Conference App. Any changes to the conference program during the conference will be announced during housekeeping notices each morning. You may also check with Leishman Associates staff at the registration desk.

Delegates are not permitted to use any type of camera or recording device at any of the sessions unless written permission has been obtained from the relevant speaker. A photographer will be at the conference, if you have any issues with being photographed please notify the photographer or Leishman Associates staff.

We will not tolerate harassment of conference participants in any form. Conference participants violating the Anti-Harassment Policy may be sanctioned or expelled from the conference without a refund at the discretion of the conference organisers.

If you experience any bad behaviour and/or you feel uncomfortable or unsafe during the conference, please contact the Conference Organisers.

Chairpersons will receive an email prior to the conference, reminding them of their responsibilities. If you are a chairperson and do not receive this, or have additional questions, please contact Sean Grachan at Leishman Associates (03 6234 7844).

Please bring your PowerPoint presentation with you when you register. All speakers should present themselves to the Speakers Preparation Room, at least two hours prior to their scheduled presentation time, to upload their presentation. Speakers are also requested to assemble in their session room 5 minutes before the commencement of the session if possible, to meet with their session chair and to familiarise themselves with the room and the audio-visual equipment. There will be facility to test and modify your presentation if required within the Speakers Preparation Room.

As your booking will be made through a third party channel and not through the organisers, you are required to make any changes to your accommodation direct with the hotel. Hotel policies for your booking will apply, see your confirmation email from the hotel for details.

Cancellations must be received in writing – mail, email – to Leishman Associates. Cancellations will not be deemed to be received until you have written confirmation from Leishman Associates. If you have not received acknowledgement within two business days, please contact Leishman Associates on (03) 6234 7844.

Cancellations postmarked on or before, 1 month before the conference, will incur a fee of 50% of the registration amount. No refunds will be made for cancellations for the conference postmarked after 1 month before the conference, however substitutions may be accepted.

The 2020 AMMA Conference reserves the right to amend or alter any advertised details relating to dates, program and speakers if necessary, without notice, as a result of circumstances beyond their control. All attempts have been made to keep any changes to an absolute minimum.